Privacy Policy

Information We Collect

We collect several types of information from and about users of our Site and SMS Service:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, mailing address, and billing information. We collect this information when you register for an account, purchase tickets or merchandise, sign up for our mailing list, or contact us for support.
  • Usage Data: We collect information about your activity on the Site and SMS Service, such as the pages you visit, the links you click, your searches, and the time and date of your visits. We collect this information using cookies and other tracking technologies.
  • SMS Data: When you opt-in to receive SMS messages from us, we may collect your phone number and the content of the messages we send and receive from you.

Use of Your Information

We use the information we collect to:

  • Provide and operate the Site and SMS Service
  • Process your ticket and merchandise purchases
  • Send you promotional emails and text messages (with your consent)
  • Respond to your inquiries and requests
  • Analyze how you use the Site and SMS Service
  • Improve the Site and SMS Service
  • Personalize your experience on the Site and SMS Service
  • Comply with legal and regulatory obligations

Sharing Your Information

We may share your information with third-party service providers who help us operate the Site and SMS Service, such as payment processors, email marketing providers, and data analytics providers. These third-party service providers are obligated to use your information only to perform services on our behalf and in accordance with this Privacy Policy.

We may also share your information with third parties if we are required to do so by law or in the good faith belief that such action is necessary to conform to legal requirements or protect the rights and safety of Luxe Derby, our users, or the public.

SMS Messaging

By opting in to receive SMS messages from Luxe Derby, you consent to receive marketing and promotional messages from us at the phone number you provided. You may opt out of receiving SMS messages from us at any time by replying "STOP" to any SMS message you receive from us. You may also opt out by contacting us at [insert contact information].

Your Choices

You have several choices regarding your information:

  • You can choose not to provide certain information, but this may limit your ability to use certain features of the Site and SMS Service.
  • You can opt out of receiving marketing emails and text messages from us at any time.
  • You can access and update your personal information through your account settings.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect and store Usage Data. Cookies are small data files that are stored on your device when you visit a website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Site or SMS Service.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction.However, no internet or electronic storage system is 100% secure.

Children's Privacy

Our Site and SMS Service are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we learn that we have collected personal information from a child under 13, we will delete that information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on the Site. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us 

If you have any questions about this Privacy Policy, please contact us at info@luxederbyevent.com